Contact information

CONTACT INFORMATION

The House of Phoenix Perfume Collection LLC
Homestead, Florida, United States

Email: angel.martinez@houseofphoenixperfume.com
Website: https://houseofphoenixperfume.com

For questions concerning an order, product, return, shipment, or damaged item, please email us and include your full name and order number.

Customer-support messages are generally answered within 1–2 business days, Monday through Friday, excluding federal holidays. Response times may be longer during holidays, promotions, and new-product releases.

Please do not mail products to us without prior authorization. Return instructions and the appropriate return address will be provided after an eligible return is approved.